Our Mission & Values

At ZoomFix, our mission is to empower individuals and small businesses with seamless technology experiences. We believe in honest, transparent, and customer-focused IT support.

Reliability

Delivering consistent and effective remote IT solutions.

Expertise

Our US-based IT professionals are highly trained and certified.

Accessibility

Providing convenient online support whenever you need it.

Integrity

Operating with transparency and trust in all our interactions.

Customer Satisfaction

Your peace of mind is our top priority.

Team working together
Team working together

Our Journey

From a small team of passionate IT professionals to a nationwide remote support provider.

Our History & Team

We have set of professional who have spend more than a decade in the industry.

Who We Are

We are a team of experienced, US-based IT professionals who are passionate about technology and dedicated to solving your most challenging tech problems. Our technicians are not only knowledgeable in Windows and Mac support, network troubleshooting, and cybersecurity, but they are also friendly and patient, ensuring you feel comfortable and understood during every remote support session.

45 +
IT Professionals
2500 +
Satisfied Clients
15000 +
Issues Resolved
7 +
Years of Experience

Our Technical Expertise

Windows Support
95%
Mac OS Support
90%
Network Troubleshooting
92%
Cybersecurity
88%
Cloud Services
85%
Mobile Device Support
94%

What Our Customers Say

"The Home Support Plan from ZoomFix saved us hundreds in tech bills. I never worry when a device acts up anymore—support is always just a click away."

User Icon
Emily Sanders
Home Plan Customer
★★★★★

"As a business owner, ZoomFix's Business Plan was a no-brainer. Their proactive monitoring caught issues before we even noticed them—worth every penny."

User Icon
David Lin
Business Plan Customer
★★★★★

"ZoomFix’s One-Time Fix service was exactly what I needed when my laptop wouldn’t start. Fast, affordable, and no upselling. Highly recommended!"

User Icon
Rachel Moore
One-Time Fix Customer
★★★★★

Frequently Asked Questions

Answers to the most common questions about ZoomFix remote IT support services.

Remote IT support allows our technicians to securely connect to your device over the internet to diagnose and resolve issues. You simply schedule a session, grant access, and we take care of the rest—no need to leave your home or office.

Our 7-day money-back guarantee covers your initial reported issue. If we can’t resolve it to your satisfaction, you’ll receive a full refund—no questions asked.

Yes! You can upgrade your ZoomFix plan at any time. Simply contact our support team, and we’ll help you transition to the plan that best fits your needs.

No. All ZoomFix pricing is transparent and upfront. The cost you see is the cost you pay—no hidden charges, surprise fees, or upsells.

Our US-based support team is available Monday through Friday, 8 AM to 8 PM Eastern Time. Emergency weekend support is available for Business Plan customers.

No, we specialize exclusively in remote IT support. All our services are delivered online, allowing us to provide efficient, cost-effective solutions without the need for in-person visits. This remote-only approach enables us to offer our services at transparent, affordable prices while still resolving the vast majority of IT issues.

Get Started with Expert IT Support

Ready to transform your business technology experience? Our team of US-based IT experts is here to provide the remote support your business needs to thrive in today's digital landscape.

Why Choose ZoomFix?
  • US-based IT experts with proven business experience
  • Proactive monitoring to fix issues before they escalate
  • Fast responses with 24/7 emergency support
  • End-to-end cybersecurity and backup protection
  • Tailored IT strategies aligned with your goals
  • No hidden fees – fixed and predictable pricing

Request A Call Back

Ready to Solve Your IT Issues?

ZoomFix's US-based remote IT experts are standing by to support all your home technology needs.
Get fast, professional help — without ever leaving your home.